Starter

For smaller agencies getting started with digital incident management.

Custom
per agency / month
  • Up to 25 users
  • Incident management
  • Interactive maps with GPS tracking
  • Messaging & notifications
  • Directory & calendar
  • Custom forms (up to 5)
  • Web Portal access
  • iOS & Android apps
  • Watch apps (Apple, Android, Garmin)
  • Email support
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Enterprise

For large agencies and multi-agency deployments with advanced needs.

Custom
per agency / month
  • Unlimited users
  • Everything in Professional, plus:
  • Computer-Aided Dispatch (CAD)
  • Automatic voice dispatch
  • Multi-agency data sharing
  • Multi-center dispatch configuration
  • Audio & video node management
  • IntelliScreen device support
  • Video conferencing
  • Campaign messaging at scale
  • Custom integrations & webhooks
  • Dedicated account manager
  • 24/7 priority support
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Every Plan Includes

Core Platform at Every Level

Every REDENES plan comes with these essential capabilities. No hidden fees, no per-device charges for core apps.

📱

All Native Apps

Web Portal, iOS, Android, Apple Watch, Android Watch, and Garmin Watch apps included with every plan. One subscription covers every platform.

🔒

Role-Based Access

User groups, ranks, module permissions, and agency-level access controls. Configure exactly who sees what across your organization.

🔔

Push Notifications

Real-time push notifications across all devices. Firebase-powered delivery ensures your team never misses a critical alert.

📊

Admin Dashboard

Agency overview with metrics, subscription data, member counts, and device tracking. Full administrative control from day one.

🔧

Utility Tools

Distance converters, timezone tools, coordinate converters, stopwatch, and other field-ready utilities available on every plan.

Regular Updates

Continuous platform updates with new features, security patches, and performance improvements included at no extra cost.

Questions

Frequently Asked Questions

Is there a per-device charge?

No. Your subscription includes access on all platforms — Web, Desktop, iOS, Android, and all three watch platforms. There are no additional per-device fees for standard apps.

Can we try REDENES before committing?

Absolutely. We offer personalized demos where you can see the full platform configured for your agency type. Contact our team to schedule a walkthrough.

How does multi-agency pricing work?

Each agency has its own subscription. For mutual aid and data sharing features, participating agencies simply need compatible plan levels. Contact us for multi-agency volume pricing.

What kind of support is included?

All plans include email support. Professional plans include priority support with faster response times. Enterprise plans include a dedicated account manager and 24/7 priority support.

Can we customize incident types and forms?

Yes. Every plan supports custom incident types. The Starter plan includes up to 5 custom forms, while Professional and Enterprise plans offer unlimited custom forms, PDF templates, worksheets, and logic builder automation.

Do you support integrations with existing systems?

Yes. Professional and Enterprise plans include integrations with Active Alert, CHP, PulsePoint, SARTopo, Tablet Command, email systems, and webhooks. Enterprise plans support custom integrations via our API.

Let's Find the Right Plan for Your Agency

Every agency is different. Talk to our team to get a custom quote based on your size, needs, and budget.

Get a Custom Quote